Terms & Conditions

1. Introduction

These Terms and Conditions apply to this website and to transactions related to our products and services. They are intended primarily for users acting in the course of a business, trade or profession.

If you access or use this website as a consumer, nothing in these Terms and Conditions affects any rights or remedies that cannot lawfully be excluded, restricted or limited.

You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provision of an additional contract conflicts with a provision of these Terms and Conditions, the provision of the additional contract will control and prevail to the extent permitted by applicable law.

2. Binding

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use this website.

Where you create an account, download software, obtain a licence, purchase a product or service, or otherwise enter into a separate commercial relationship with us, we may require you to expressly accept additional terms. Those additional terms form part of the relevant agreement between you and us and will prevail over these Terms and Conditions where they expressly address the same subject matter.

3. Electronic communication

By using this website or communicating with us by electronic means, you acknowledge that we may communicate with you electronically on our website or by email. To the extent permitted by applicable law, agreements, notices, disclosures and other communications that we provide electronically satisfy any requirement that such communications be in writing.

4. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the website and the data, information and other resources displayed by or accessible within the website.

Unless specific content states otherwise, you are not granted a licence or other right under copyright, trade mark, patent or other intellectual property rights. You must not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetise, sell, market or commercialise resources on this website without our prior written permission, except where permitted by applicable law.

5. Newsletter

You may forward our newsletter in electronic form to others who may be interested in visiting our website, provided that you do not alter the newsletter or represent that it was created or endorsed by you.

6. Third-party property and links

Our website may include hyperlinks or references to third-party websites, products or services. We do not control those third parties and do not routinely monitor or review their content.

Third-party products and services are subject to the terms and policies of the relevant third party. Opinions or materials appearing on third-party websites are not necessarily shared or endorsed by us.

To the extent permitted by law, we are not responsible for the privacy practices, security, availability or content of third-party websites or services. You should review the applicable terms and privacy information before using them.

7. Responsible use

By visiting our website, you agree to use it only for its intended purposes and as permitted by these Terms and Conditions, any additional contracts with us, and applicable laws and regulations.

You must not use our website or services to publish or distribute malicious software, conduct unlawful or unauthorised systematic or automated data collection, interfere with security controls, attempt unauthorised access, or carry out activity that damages or materially interferes with the performance, availability or accessibility of the website.

8. Idea submission

Do not submit confidential ideas, inventions, works of authorship or other proprietary information to us unless we have first entered into an appropriate written agreement, such as a non-disclosure agreement or other agreement covering the submission.

If you voluntarily submit non-confidential feedback, suggestions or ideas without such an agreement, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, publish and develop that feedback for our business purposes, subject to applicable law.

9. Termination or restriction of use

We may suspend, restrict or discontinue access to all or part of the website where reasonably necessary for security, maintenance, legal or operational reasons, or where these Terms and Conditions have been breached.

Where reasonably practicable, we will seek to minimise unnecessary disruption. Nothing in this section affects any rights or obligations arising under a separate software licence, services agreement, support agreement, order form or statement of work.

10. Warranties and liability

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, any statutory rights or remedies that cannot lawfully be excluded or limited, or any other liability that it would be unlawful to exclude or limit.

This website and its content are provided on an 'as is' and 'as available' basis. While we take reasonable steps to keep information accurate and the website available, we do not warrant that the website will always be available, uninterrupted, secure or error-free, or that all content will always be complete, accurate or up to date.

Nothing on this website constitutes legal, financial, medical or other regulated professional advice. You should obtain appropriate professional advice where necessary.

If you use this website in the course of a business, trade or profession, and subject to the first paragraph of this section, we will not be liable for any indirect or consequential loss, loss of profit, revenue, business opportunity, anticipated savings, goodwill or reputation arising solely from your use of, or inability to use, this website.

Liability relating to any IOblend software licence, professional service, support service, implementation, subscription or other paid product or service is governed by the applicable licence agreement, order form, statement of work, support agreement or other contract entered into between you and us.

If you use this website as a consumer, your statutory rights are not affected.

11. Privacy

Where we process personal data in connection with this website or our services, we do so in accordance with our Privacy Policy and applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018 as amended from time to time.

Our use of cookies and similar storage or access technologies is described in our Cookie Policy and cookie settings.

Please review our Privacy Policy and Cookie Policy for information about how personal data is processed, your rights and how to contact us about privacy matters.

12. Export restrictions and legal compliance

You must not access, use, export, re-export, transfer or make available the website, software, technical information or services in breach of applicable export-control, sanctions, trade-restriction or other applicable laws.

You are responsible for ensuring that your use of IOblend products and services complies with laws and regulatory requirements that apply to you, your organisation and the jurisdictions in which you operate.

13. Assignment

You may not assign, transfer or subcontract your rights or obligations under these Terms and Conditions, in whole or in part, without our prior written consent, except where applicable law provides otherwise.

We may assign or transfer our rights and obligations where this does not reduce any mandatory rights that apply to you.

14. Breaches of these Terms and Conditions

Without prejudice to our other rights, if you breach these Terms and Conditions we may take proportionate action to address the breach, including restricting or suspending access to the website, requesting that unlawful or infringing activity stops, contacting relevant service providers where appropriate, or commencing legal proceedings.

15. Force majeure

Except for obligations to pay money under a separate agreement, neither party will be responsible for delay or failure to perform an obligation under these Terms and Conditions to the extent caused by an event beyond that party's reasonable control.

16. Indemnification

If you use this website in the course of a business, trade or profession, you agree to indemnify us against reasonably incurred losses, liabilities, damages, costs and expenses arising from a material breach by you of these Terms and Conditions or applicable law, including infringement of third-party intellectual property or privacy rights, except to the extent that the loss results from our own breach, negligence or unlawful conduct.

This section does not apply to consumers to the extent that such an indemnity would be prohibited or unfair under applicable law.

17. Waiver

If we do not immediately enforce a provision of these Terms and Conditions or exercise a right or remedy, this does not mean that we have waived that provision, right or remedy. Any waiver must be in writing and applies only to the circumstances for which it is given.

18. Language

These Terms and Conditions are written in English. If we provide a translation, the English version will prevail to the extent permitted by applicable law unless we expressly state otherwise.

19. Entire agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy and any other terms expressly incorporated by reference, govern your use of this website.

Where you enter into a separate agreement with us for IOblend software, services, support, implementation or another commercial engagement, that separate agreement governs the relevant product or service and will prevail over these website Terms and Conditions where there is a conflict.

Nothing in this section limits or excludes liability for fraud or fraudulent misrepresentation or any rights that cannot lawfully be excluded.

20. Updating these Terms and Conditions

We may update these Terms and Conditions from time to time, including to reflect changes to our website, services, business practices or applicable law.

The latest revision date will be stated at the beginning of these Terms and Conditions. Changes apply from the effective date stated on this page.

Where a change materially affects an existing account or contractual relationship and applicable law or the relevant agreement requires notice, we will provide reasonable notice using the contact details available to us.

Your continued use of the website after updated Terms and Conditions take effect constitutes acceptance of the updated Terms and Conditions to the extent permitted by applicable law.

21. Choice of law and jurisdiction

These Terms and Conditions and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales.

If you use this website in the course of a business, trade or profession, the courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms and Conditions or your use of this website.

If you use this website as a consumer, nothing in this section deprives you of any mandatory rights relating to governing law or jurisdiction that apply under applicable law.

If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

22. Contact information

This website is owned and operated by Connect.IO Ltd, company number 12201526.

Registered office: Union House, 111 New Union Street, Coventry, England, CV1 2NT.

IOblend is a brand of Connect.IO Ltd.

You may contact us regarding these Terms and Conditions through our contact page at https://ioblend.com/contact/.

23. Download

You can download a PDF copy of these Terms and Conditions using the download button at the top of this page. If there is any difference between a downloaded copy and the current version published on this website, the version published on this website will prevail unless a separate agreement states otherwise.